分享些詢盤回復技巧

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& W% t+ R9 H: f' r2 i一、未付款訂單的催款
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　　Dear $buyer,
　　We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc.,
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please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
' x* O( `. x' `6 o2 H# n# XBest Regards
4 e" i; ]; v% o2 X- @1 H/ F　　$myname

% @& i( x4 F  Y8 w" [0 \1 j　　譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什麼能幫助的，請隨時與我聯繫。當付款完成，我將立即備貨並發貨。謝謝！
提示：請根據您產品自身特點對描述內容進行修改。

二、已付款訂單
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　　Dear $buyer,
7 L6 s" [2 F: @7 |　　Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised.
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After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me
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know. Thanks!
( k' j# F6 W/ [- \! r　　Best Regards
' O# V5 w5 _7 D. ~! t　　$myname
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0 V1 J: _/ U" H! K: O　　譯文：您的訂單編號為XXXXXXXXXXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨後，我們將通知你貨運單號。如果您有任何問題請隨時聯
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$ T: x) g8 E* `3 `3 O7 P系我。謝謝！
5 n) D- I( S4 A/ U9 P; [　　提示：請填上您的訂單號和發貨天數。
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三、發貨後

. H! x0 n- L% _' {: G$ L1 F　　Dear $buyer,
# ]" i. D. j5 l4 L　　The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping

2 |) g2 A( v7 |3 Mstatus is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
　　Best Regards
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　　譯文：訂單號為XXXXXXXXXXXXXX的貨物已經發貨，發貨單號是XXXXXXXXXXXXXX，運輸方式是XXXXXXXXXXXXXX，訂單狀態是

  w, |3 G  G7 UXXXXXXXXXXXXXX。您將會很快收到貨物，感謝您的支持和理解。
2 [9 a9 ~4 P! ?. x2 C' p　　提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。
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, O# b: [. ]/ l* O; f0 N+ w四、詢問是否收到貨
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" ^3 y: z/ Y/ j- a( J2 K. u　　Dear $buyer,
　　According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on
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# |  g3 [* s- A; w1 u( RDHgate.com. If not, please let me know. Thanks！
, Y- N8 [# P, A% z) `/ JBest Regards
. v: \5 T; s7 O) Z　　$myname
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9 o$ J! d0 s; C  J, Y7 I" o　　譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！
　　提示：可根據您貨物的實際情況進行更改
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+ k! w5 J  h  k- L, j& q* |五、訂單完成
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% s3 w9 B1 P- g+ {　　Dear $buyer,
　　I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look

forward to doing more business with you in future.
　　Thanks！
' z" B7 ]0 F: k; N3 X0 r6 j: J8 ~　　$myname

　　我很高興地看到您已收到貨，感謝您的支持。希望您滿意，並期待著在將來與您做更多的生意
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六、提醒買家給自己留評價

　　Dear $buyer,
6 K3 c, o, t- l& a  J　　Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It
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would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can

' ]  K- a# x" ?help with, don't hesitate to tell me.
　　Best Regards
# t5 k6 `7 k2 n+ D, }　　$myname
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& z; W5 D# Z" Z' Y8 h/ X　　譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，採購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大

) H  @9 Q3 v4 o8 h的鼓勵。如果有什麼我可以幫助，不要猶豫請告訴我。

1 Y5 F& E. j' i9 }  v, B, v七、收到好評後
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　　Dear $buyer,
　　Thank you for your positive comment. Your encouragement will keep us moving forward.
3 t; N6 s4 l1 f; v) A& x& j5 |　　We sincerely hope that we』ll have more chances to serve you
　　$myname

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來自：億恩

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