問候: & E2 Y: p3 Q: y
1. Good morning/afternoon/evening./May I help you? /Anything I can do for you?6 J n# O$ I! v; z6 J: Z
2. How do you do? /How are you? /Nice to meet you.9 P- B7 i, o6 D+ ]+ \
3. It』s a great honor to meet you./I have been looking forward to meeting you.
3 Y9 K; w$ v% ?+ {' N4. Welcome to China." O# }* \* P. V2 ]5 d$ ~6 L# ?: w
5. We really wish you'll have a pleasant stay here.
4 h% L* F" {7 M( r6 P6. I hope you』ll have a pleasant stay here. Is this your fist visit to China?
1 Y4 k% e2 O6 s7. Do you have much trouble with jet lag?. p a5 w6 n' o) A' n* c" Z
機場接客
8 }, H" o* I- h- u1. Excuse me; are you Mr. Wilson from the International Trading Corporation?
; J+ o4 J D/ Y, ~$ K, y2. How do I address you?- {; _1 e/ J# ~7 A Q' `
3. May name is Benjamin liu. I』m from the Fuzhou E-fashion Electronic Company. I』m here to meet you.
" Y5 O# V, e7 [( G! a3 W- ?8 e$ C6 L4. We have a car an over there to take you to you hotel. Did you have a nice trip?
, O% G4 ?4 ?# c5. Mr. David smith asked me to come here in his place to pick you up.
5 J c p o9 h% d! ^# n ]. u: n6. Do you need to get back your baggage?8 P( G4 B% b9 \+ ~: X: h
7. Is there anything you would like to do before we go to the hotel?, M2 G" m* ]6 g& B. [" n
相互介紹; C0 Z1 Z9 {) N# f5 ?7 N( k
1. Let me introduce my self. My name is Benjamin Liu, an Int』l salesman in the Marketing Department.
7 F) g: L- `! p1 d3 G' m. l& @4 F2. Hello, I am Benjamin Liu, an Int』l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.
4 M/ v. W; f; E; l6 o3. I would like to introduce Mark Sheller, the Marketing department manager of our company.
' Z7 e3 j7 `8 `* h- Z4. Let me introduce you to Mr. Li, general manager of our company.
T; C. J1 J5 A, q- a' ?- G5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.
- ]4 C- A2 ?% ]' K6. If I』m not mistaken, you must be Miss Chen from France.
% @4 L5 P" G9 m3 n8 g; A1 l% l0 S7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago./ \$ A3 I; n& C' ]0 E! S2 s
8. Is there anyone who has not been introduced yet?
- }3 k* j/ I, S0 @, d) g, h9. It is my pleasure to talk with you.
6 n8 R# x2 O2 y) R9 S10. Here is my business card. / May I give you my business card?
" f: @( X0 X3 k0 a6 R& d11. May I have your business card? / Could you give me your business card? j9 f9 T$ Q$ [0 m8 |
12. I am sorry. I can』t recall your name. / Could you tell me how to pronounce your name again?2 X& f7 H) h( _& I0 j( E9 j, h
13. I』 am sorry. I have forgotten how to pronounce your name.
2 _% d5 m0 R- ?) H* S! z& n小聊
/ @1 e& C$ M4 z7 F9 F5 E1. Is this your first time to China?
) f: t4 g6 U E# N0 Z% R2. Do you travel to China on business often?5 L: X$ d5 c; N6 d/ `# q% y
3. What kind of Chinese food do you like?
: n) N! C, I2 }! t) j4. What is the most interesting thing you have seen in China?
% q* @8 y: `0 [$ Z {5. What is surprising to your about China?( M5 K3 i9 e, Z3 j t
6. The weather is really nice.: H, _ F/ ?! o. {2 X: C; j( ~
7. What do you like to do in your spare time?1 E! C1 o) m) G' W& d
8. What line of business are you in?8 b1 W1 [ }% ~
9. What do you think about…? /What is your opinion?/What is your point of view?
! K' T* T- [+ T, ]" P2 J4 D! a10. No wonder you're so experienced.
0 V) m* d$ A4 K7 Q- P, ~11. It was nice to talking with you. / I enjoyed talking with you.
) y& I3 K% {# y/ d0 \ M12. Good. That's just what we want to hear., D' X: C3 R* S+ G+ N" z6 `$ J& @
確認話意
) L% X" i) y+ i, J. g1. Could you say that again, please?
* l' \; `: X; ^* A% K$ x+ \( E2. Could you repeat that, please?0 U" Z, _: L4 ]
3. Could you write that down?4 ?9 J4 F' g6 V d
4. Could you speak a little more slowly, please?
& c& E( Y1 P, }, D& z5. You mean…is that right?7 k- D# M: O: x/ O; G/ R) U! ]! [: I
6. Do you mean..?
6 w+ M& f7 k- b) G' p3 D+ ~7. Excuse me for interrupting you.
! w; E/ |7 O$ r4 b# a社交招待+ N4 U5 q* q$ M; ^4 D: o
1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?+ P" F' r! N! V# b6 `* a1 l
2. Alright, let me make some. I』ll be right back.: K% ]; t% P8 Z( s" n* q- I5 N! w
3. A cup of coffee would be great. Thanks.
% ^5 y8 c$ M+ m& x% Y0 l# g! q. L4. There are many places where we can eat. How about Cantonese food?' `& D' W7 I ]/ a0 ^
5. I would like to invite you for lunch today.
% ]& V5 s# A( S) P5 j1 @ I0 H6. Oh, I can』t let you pay. It is my treat, you are my guest.6 Q/ M5 e$ o/ F7 [, ~
7. May I propose that we break for coffee now?. d2 B) E, W, l" X) S2 c
8. Excuse me. I』ll be right back
# z3 w G: z& E: K9. Excuse me a moment." o3 P. F! o& n" O f; d, ]
告別- X. f$ q) t/ ]: E! G4 T( n! U
1. Wish you a very pleasant journey home? Have a good journey!# K, F) Q1 F3 ?0 h0 W" ~
2. Thank you very much for everything you have done us during your stay in China.$ w8 q/ k) g2 }' V3 P/ h% m: z
3. It is a pity you are leaving so soon.
( i8 E2 c1 E @1 o3 A1 S4. I』m looking forward to seeing you again.
" K" r3 h8 L( b: Y# f6 F: u5. I』ll see you to the airport tomorrow morning.
; y5 O. c% U5 ~. t! L& `6 C6. Don』t forget to look me up if you are ever in FUZHOU. Have a nice journey!. T0 Y3 _# t8 g2 l5 L
約會3 _ f4 @4 W {/ [& f- S0 ]
1. May I make an appointment? I『d like to arrange a meeting to discuss our new order.. X6 Z4 Z* c2 B1 m6 e' a3 P
2. Let』s fix the time and the place of our meeting.
: _( y% t; y, x% v( {7 u7 N3. Can we make it a little later?
i, Z0 i; t7 R' [# A4. Do you think you could make it Monday afternoon? That would suit me better.4 p, j; i$ [9 N* o7 S' P2 P+ {
5. Would you please tell me when you are free?- ]0 ]5 z6 D) o2 t- x
6. I』m afraid I have to cancel my appointment.
( J4 f. g+ g; r$ B/ L8 T1 G8 T( ?/ ^3 {7. It looks as if I won』t be able to keep the appointment we made.1 y- G) n! g9 z6 i& |' R' M* P
8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?
9 N' {! C7 C+ p7 l T( ~0 V9. Anytime except Monday would be all right.' P+ n# N5 S, i4 F6 z
10. OK, I will be here, then.8 P" }; [7 l- t. p
11. We'll leave some evenings free, that is, if it is all right with you.
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7 D, z; L: d4 D ^市場銷售3 K" l' k3 g3 l$ b0 V
客戶詢問
0 D# X, O, t! R% V) Y' q0 I1. Could I have some information about your scope of business?. J- r7 m: H1 ^, Z
2. Would you tell me the main items you export?
" A0 W" R {0 i8 D1 `, [' }# Q+ }' C3. May I have a look at your catalogue?
. f b4 P. J1 Q4. We really need more specific information about your technology.
0 L; D0 n% s; Q' \5. Marketing on the Internet is becoming popular. l6 U/ c: i1 v8 ^4 u3 z
6. We are just taking up this line. I』m afraid we can』t do much right now.
5 s* ]6 t% o8 Y3 S& M回答詢問: }5 `$ c1 j" A: @0 d o3 {
7. This is a copy of catalog. It will give a good idea of the products we handle.3 R6 H/ d, w4 t! X# F! }% P
8. Won』t you have a look at the catalogue and see what interest you?
' p; r4 j3 P! z( r9. That is just under our line of business.
: T) \0 ~. J9 X% ]7 E10. What about having a look at sample first?
8 U3 P3 i+ {- w! I11. We have a video which shows the construction and operation of our latest products.
2 ^7 K5 r i& C; n2 K# I12. The product will find a ready market there.
5 {6 S! h+ m& G/ [' i13. Our product is really competitive in the world market.
' D% p$ J! _. w$ m8 q14. Our products have been sold in a number of areas abroad. They are very popular with the users there.
: D" J( X- B+ q15. We are sure our products will go down well in your market, too.
w5 c6 R }# u" ~- l, R16. It』s our principle in business 「to honor the contract and keep our promise」.
7 W, i7 @0 Q" {9 E2 y% v8 P U17. Convenience-store chains are doing well.
& H; d. C J5 E+ R$ z/ h18. We can have anther tale if anything interests you.* Z1 }" T2 p5 u
19. We are always improving our design and patterns to confirm to the world market) C+ p' y W( Q I3 _4 P: s7 v, k1 i
20. Could you provide some technical data? We』d like to know more about your products.6 x+ `" F Q) I! w+ P
21. This product has many advantages compared to other competing products.
/ u8 w! h, V. G2 D% b22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.; a/ y! e' y% P* @0 p
23. I wish you a success in your business transaction.. m# }, S4 z. c5 k/ b" w& j* M: Y, c6 q
24. You will surely find something interesting.
! X3 z0 J7 C8 k25. Here you are. Which item do you think might find a ready market at your end?
8 k' H8 D: i% k26. Our product is the best seller.- h1 V9 s7 M4 o) P9 J- @$ d
27. This is our newly developed product. Would you like to see it?1 W! L3 c* o6 Y& {6 R$ l
28. This is our latest model. It had a great success at the last exhibition in Paris.
/ \' q0 f: T" i# l, X. H! E29. I』m sure there is some room for negotiation.* O3 C# e2 C7 H8 W( a
30. Here are the most favorite products on display. Most of them are local and national prize products.
9 g6 V2 W" C7 D- `. j! j0 a31. The best feature of this product is that it is very light in weight.) v7 {+ ?6 l' ~* H& r* ]) n
32. We have a wide selection of colors and designs.
) v' S! c& Y0 ], [9 t0 {5 D33. Have a look at this new product. It operates at touch of a button. It is very flexible.
* p3 u* b) H7 h; X( d, Y, D34. this product is patented
: x5 O( A0 Q0 `35. The functioning of this software has been greatly improved.
# M- S+ J& V7 V9 R& t- E36. This design has got a real China flavor.- M6 ^% i9 L0 s8 s
37. The objective of my presentation is for you to see the product』s function.
+ T5 P' A4 v2 E/ @ x# S/ e, ^8 f38. The product has just come out, so we don』t know the outcome yet.# S2 G7 x: D- m( H
39. It has only been on the market for a few months, bust it is already very popular./ {4 y7 h$ b$ A4 f
品質7 _ g& T- o E; v2 u; L
1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.
' U) r5 q5 y; X2 h; F+ i6 _2. You have got the quality there as well as the style.
4 k( q- O8 E; \4 g3. How do you feel like the quality of our products?) d* h( B# [ y3 I7 N
4. The high quality of the products will secure their leading status in the market place.! ^" E5 h/ h \+ Y
5. You must be aware that our quality is far superior to others.
, ]- N9 X* d% n6. We pride ourselves on quality. That is our best selling point.
( {, [9 }' w! {; g2 }3 R) o7. As long as the quality is good. It is all right if the price is a bit higher.
+ j N+ G' |" q, Y8. They enjoy good reputation in the world.
- a( l6 g8 T _5 |9 r" u) r9. When we compare prices, we must first take into account the quality of the products.( _- R+ j4 p7 i" k! }! w
10. There is no quality problem. Quality is something we never neglect.
" s0 e+ P7 O1 P2 M$ C* z9 e11. You are right. It is good in material, fashionable in design, and superb in workmanship. } n; F" x$ _
12. We deliver all our orders within one month after receipt of the covering letters of credit.
# A2 m) k. ]7 a13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.
2 I& @: b8 A1 I7 M- A* s% D6 K14. I wonder if you have found that our specifications meet your requirements. I』m sure the prices we submitted are competitive.Sample Text
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- }, s6 a9 P& n: _. E8 C: J1 [( `. J價格4 A- B' c2 H) A4 t( m" o, s
客人詢價
( O7 N- I2 R7 I; `9 S4 t1. Will you please let us have an idea of your price?! V4 K. [0 P- v* q+ X0 p4 P; ?
2. Are the prices on the list firm offers?
$ K, s/ @4 c0 K3. How about the price/ How much is this?
& O# n( j- a/ o我們報價
* X7 l* K8 Y) q9 D9 d$ W- ~ k4. This is our price list.2 j9 ~) w+ ^$ ?% D: Q
5. We don』t give any commission in general.
+ e4 u- n8 {5 M; h5 z9 k6. What do you think of the payment terms?
0 P) a# c6 d) P, T( ]; y7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.
) B4 t: g& W* ^ F! P: [8. In general, our prices are given on a FOB basis.% @ C, f+ a3 Q9 y+ v
9. We offer you our best prices, at which we have done a lot business with other customers./ c) s( N/ l0 C: r# o: R- t/ S
10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?
9 J5 Y! S# p. K! t11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?7 G: o) u' U' v7 x/ p$ o
客人還價
; Z; t; c# \" @12. Is it possible that you lower the price a bit?
" u0 W$ u. J! u9 C" O13. Do you think you can possibly cut down your prices by 10%?
% y% x T- d R! H1 }8 n* d- q14. Can you bring your price down a bit? Say $20 per dozen.
: A; j+ Q8 T* A4 p t15. It』s too high; we have another offer for a similar one at much lower price.
" @- O3 F- r Q+ G0 c) y16. But don』t you think it』s a little high?" w8 ]0 N3 d7 X+ I- \' G& n
17. Your price is too high for us to accept.$ ^; @, v- w4 B9 j+ }8 }
18. It would be very difficult for us to push any sales it at this price.+ Z$ D$ f' N6 i0 }9 c8 V. O
19. If you can go a little lower, I』d be able to give you an order on the spot.
2 c7 q. O, a- o6 g' Z20. It is too much. Can you discount it?
$ V c. H; u5 o* s; T$ S, A拒絕還價 |
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