分享些詢盤回復技巧

一、未付款訂單的催款
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　　Dear $buyer,
# |9 X+ |5 U3 M  N0 Y' C　　We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc.,

please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
5 A$ E/ ^% o+ J9 u0 ~/ n7 A9 vBest Regards
! T- R7 q8 B( R& o, N% K9 [% g　　$myname
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5 m8 p: O0 p% s　　譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什麼能幫助的，請隨時與我聯繫。當付款完成，我將立即備貨並發貨。謝謝！
提示：請根據您產品自身特點對描述內容進行修改。
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二、已付款訂單
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　　Dear $buyer,
　　Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised.
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After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me

" H' \5 s3 c- vknow. Thanks!
　　Best Regards
　　$myname

　　譯文：您的訂單編號為XXXXXXXXXXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨後，我們將通知你貨運單號。如果您有任何問題請隨時聯
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系我。謝謝！
7 O% E) S$ K, \2 M　　提示：請填上您的訂單號和發貨天數。
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三、發貨後

　　Dear $buyer,
. P( |. b* u, F% p0 k　　The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping
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* n7 x2 e% K' D  W6 V9 ~: L! @6 f4 nstatus is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
/ o) O6 x6 w( c　　Best Regards
　　$myname

. @7 W3 O) q8 e) F9 U　　譯文：訂單號為XXXXXXXXXXXXXX的貨物已經發貨，發貨單號是XXXXXXXXXXXXXX，運輸方式是XXXXXXXXXXXXXX，訂單狀態是
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XXXXXXXXXXXXXX。您將會很快收到貨物，感謝您的支持和理解。
　　提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。
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) r2 N# p* k& }3 p# i* k四、詢問是否收到貨
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　　Dear $buyer,
　　According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on
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5 o& n$ D7 x* H7 HDHgate.com. If not, please let me know. Thanks！
Best Regards
　　$myname
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3 D; I# Y* v% B; a　　譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！
2 K4 }% A; B" m6 }/ y　　提示：可根據您貨物的實際情況進行更改

五、訂單完成
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( r8 ]' Q/ q+ D4 b& b' r( }+ S3 w　　Dear $buyer,
7 T8 s5 z. @4 w, ?: L) Q9 b% q) v　　I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look
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) W! Q" g+ a; w& T3 o0 E" ~forward to doing more business with you in future.
  z+ V# ?) J- x% C" [' v　　Thanks！
6 A' Z- x& T# z+ s- {* g1 V( M- R　　$myname

　　我很高興地看到您已收到貨，感謝您的支持。希望您滿意，並期待著在將來與您做更多的生意
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六、提醒買家給自己留評價

　　Dear $buyer,
1 S- G# n, U4 C6 P7 o) i3 m　　Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It
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  \2 t+ Z: }, z7 Mwould be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can
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help with, don't hesitate to tell me.
% e/ c1 f7 A$ F　　Best Regards
* n; v$ V1 r; t: Y. s: O& S　　$myname

7 L" y- ]$ s$ w& |7 M" A7 d9 D　　譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，採購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大
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的鼓勵。如果有什麼我可以幫助，不要猶豫請告訴我。
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3 s7 ?# @3 N( Z+ V! x/ e七、收到好評後

) G- C* G% K0 s0 E% L　　Dear $buyer,
6 {4 Z% I& s7 L  Y4 x　　Thank you for your positive comment. Your encouragement will keep us moving forward.
　　We sincerely hope that we』ll have more chances to serve you
! b6 H6 ]- H* s2 M　　$myname

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來自：億恩


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