MB忘記密碼的解決過程,附給客服的英文信

我就說一下我忘記MB生日後解決的過程。
先說一下我的情況。那天想兌MB到EG結果發現在最後一步確認時需要生日，我試了幾次，結果賬戶被鎖住了。
2 J6 r% z- L  W9 s" k+ D7 i接著我的註冊MB的信箱裡收到了MB發來的信說明了被鎖的原因是因為生日密碼輸入的不正確，並要求提供身份證或護照掃瞄或傳真到service@moneybookers。於是我用數碼相機照了張身份證的照片，並附上了英文翻譯，發了封郵件到上面的地址。
等了三天沒信，後來又發了封信，又等了近一個星期左右終於收到了MB客服的信說已經按身份證上的日期重設了。

( T0 I' B( F1 o6 A6 w身份證的英文翻譯可以參照如下：
姓名：Name                性別：Sex                民族：Nationality 漢The Han nationality
出生日期：Birthday住址：Adress簽發有效期：Issued on Sep.26th 2000 Validity 10 years
編號：NO.

( ?, }0 W* u9 ]6 O6 b下面附我寫的給客服的信及MB客服解決後的回復。（MB最初發的那封要求提供身份證的郵件我在整理郵件中已經刪掉了）
4 F# ?( G' m/ }1 A* H( @4 M5 i2 I我寫給MB的信：
Hello,Admin
# ^+ a8 j/ x; `4 b- y
I was wondering if you have received the last email I sent to you.
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+ ]5 C* Y) Q. ]9 M' ZMy account was locked because I had failed to verify my date of birth. last week, I've send you my ID card. But I haven't received your reply and my account has still locked. I'm looking forwards to your reply.
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! D) @) X- W, j8 g/ G. M5 gBest regards
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4 a5 U1 j  X% C4 x( W0 q1 b5 bP.S.: Below is the email I sent to you last week:

Hello,[email protected]!
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　　This is my ID card. Please unlocked my account. But I do forgot that day of birth which is asked, when I sign up MB. What should I do?
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; z9 e9 v0 k- r9 l; Q% m  H/ A: nThanks a lot.

9 D" [% y1 d3 Y  C6 U' D4 P0 [MB最後的回復：
Dear Mrs ***,
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Please, note that date of birth will be corrected with profile and account will be activated in the next 24 hours.

Hope this is of some help. Thank you for your cooperation and excuse us for any inconvenience we may have caused you.
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Kind Regards,
8 X$ m. x. M5 m* rThe moneybookers.com team
# M  e$ Y/ ^) @5 q-----------------------------------------------------
Moneybookers Ltd., London, Registered in England and Wales under No. 4260907.
Registered office: C3 Cairngorm House, Meridian Gate, 203 Marsh Wall, London E14 9YT, United Kingdom.
Authorised and regulated by the Financial Services Authority of the United Kingdom (FSA). Register No. 214225.

This e-mail message is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this e-mail. Please delete the message from your system. E-mail may be susceptible to data corruption, interception and unauthorised amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof or your reliance on any information contained therein if you are not the intended recipient.

怎麼我前面發的關於CJ的被刪了,有什麼問題啊? 繼續努力申請VIP

加了精華,老大可以給個VIP麼

原帖由 gdoucdg 於 2006-7-28 15:48 發表
加了精華,老大可以給個VIP麼

3個勳章直接縉紳VIP

好的,謝謝,另一個勳章可以通過發貼的數量得來嗎?

好貼，定一下

DD那麼多勳章，可以開個精品屋了

樓豬,問個問題如果你的MB是
還沒有激活的怎麼辦?
比如有的人在做****的時候註冊了N個MB帳戶
結果有的MB生日忘記了
! ?3 j! c3 [' F  ?# B6 D那怎麼給客服寫信呢?
# f5 R' W5 k+ s5 S' q+ p也就是說你的方法沒有普遍意義

不錯呀，謝謝！