問候: 9 \5 ~. L, L5 Q$ V. i# S
1. Good morning/afternoon/evening./May I help you? /Anything I can do for you?8 e7 G: C; ] r2 P
2. How do you do? /How are you? /Nice to meet you.
y% }( q5 l0 ~0 t3. It』s a great honor to meet you./I have been looking forward to meeting you.
, _) @$ w, P/ o3 i! e) p4. Welcome to China.
! P; K. a- N8 L1 i8 d5. We really wish you'll have a pleasant stay here.8 L Q" f+ @3 f# f/ G3 x% T# Q
6. I hope you』ll have a pleasant stay here. Is this your fist visit to China?
8 m1 \! M! L6 G- S0 a' S7. Do you have much trouble with jet lag?' J% _ C$ N6 I s: D# }
機場接客
2 R: D2 t7 D- ?) v; w4 [- C) D2 p1. Excuse me; are you Mr. Wilson from the International Trading Corporation?
1 F* `) l3 a7 O1 H/ P0 |2. How do I address you?9 u+ x6 H4 T' q4 R" p
3. May name is Benjamin liu. I』m from the Fuzhou E-fashion Electronic Company. I』m here to meet you.0 s: H2 r. @. [9 l. J* |/ T
4. We have a car an over there to take you to you hotel. Did you have a nice trip?
! D, Y. P1 k& |5. Mr. David smith asked me to come here in his place to pick you up.
! |4 x, Q p& w6 Q. N1 M6. Do you need to get back your baggage?/ d" V) ]. L0 Y& F) n, T$ s
7. Is there anything you would like to do before we go to the hotel?* T' W) w' L2 r& N
相互介紹6 A5 C, e6 q8 g
1. Let me introduce my self. My name is Benjamin Liu, an Int』l salesman in the Marketing Department.7 t- n% T2 l: O8 B
2. Hello, I am Benjamin Liu, an Int』l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /pleased to meet you. / It is a pleasure to meet you.
, k: v8 Q, ^' \4 A: c" x3. I would like to introduce Mark Sheller, the Marketing department manager of our company.
! w8 H4 c8 _+ J9 K4 {9 z4. Let me introduce you to Mr. Li, general manager of our company.9 b" ~5 a8 d. n' Q6 a
5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, Mr.Lin. And this is our RD Department Manager, Mr. Wang.! _+ _" P T! A& C. l6 @
6. If I』m not mistaken, you must be Miss Chen from France.$ z7 T, f$ Q" s% Q7 T+ T* m: y$ m
7. Do you remember me? Benjamin Liu from Marketing Department of PVC. We met several years ago.
: A/ I2 y, g M- y$ w- c6 e8. Is there anyone who has not been introduced yet?$ A& U# u, }' x. c/ l% O/ r
9. It is my pleasure to talk with you.) x; A" Y; \! ^# X5 X" y* n
10. Here is my business card. / May I give you my business card?# K$ l7 m( R4 }9 [1 y8 o# \
11. May I have your business card? / Could you give me your business card?0 M! {4 ]3 ?$ J% V! M+ }6 \( s
12. I am sorry. I can』t recall your name. / Could you tell me how to pronounce your name again?
8 o- Z9 o' ^0 e; F! H13. I』 am sorry. I have forgotten how to pronounce your name.
. I' p. F3 Q% }( ]- J. C% G小聊 i& y h# u4 a
1. Is this your first time to China?
7 k" X( N0 t0 g" y3 N2. Do you travel to China on business often?
1 R$ A8 J0 n" j3. What kind of Chinese food do you like?
, L( t2 O$ \) e! { L4 }& L' F) q9 N4. What is the most interesting thing you have seen in China?
( s' d2 X' S* K" K. d2 I5. What is surprising to your about China?3 N* r6 [% [7 m6 m! Y, X* H; a
6. The weather is really nice.+ J! A( @$ D" i& x7 h$ `) w
7. What do you like to do in your spare time?' Z# u3 s3 u0 J5 R! ^5 `7 ~2 p) l
8. What line of business are you in?
& C' u9 r& o# W* I1 [. C( V9. What do you think about…? /What is your opinion?/What is your point of view?2 u0 `" Z8 m5 t* X& ^3 R
10. No wonder you're so experienced.+ v+ T2 U$ a$ u L) F$ Z/ e2 T
11. It was nice to talking with you. / I enjoyed talking with you. q- x$ t# ^9 q
12. Good. That's just what we want to hear.
, l: s3 U" L" g+ B" C確認話意) I" p2 U/ f$ u) A! M- B0 r9 k1 n
1. Could you say that again, please?
& y: }$ O% [5 f7 Y' L f$ }6 V2. Could you repeat that, please?' ], X. d' a1 d
3. Could you write that down?
% U: y( ~5 F7 D1 R% h4. Could you speak a little more slowly, please?
/ ?4 t8 G* X9 _5. You mean…is that right?/ k7 i {# O7 @1 H9 `: j
6. Do you mean..?+ j! o5 {1 `) [1 [# T5 _, e
7. Excuse me for interrupting you.& W0 B3 G+ i9 ]: n7 j3 z& Z" D0 J
社交招待7 {9 [! u5 i. i8 R
1. Would like a glass of water? / can I get you a cup of Chinese red tea? / How about a Coke?2 u0 |- {& D3 l
2. Alright, let me make some. I』ll be right back.4 Z* |( e, Q; R) b$ u
3. A cup of coffee would be great. Thanks.1 i2 E2 K7 k6 k- g) n1 V+ Q
4. There are many places where we can eat. How about Cantonese food?1 Q0 m; T" H3 t# K( |; M
5. I would like to invite you for lunch today." L; E( b' N* D3 l U3 ?/ G
6. Oh, I can』t let you pay. It is my treat, you are my guest.6 S$ k! Y+ s9 s0 t2 \+ p: q
7. May I propose that we break for coffee now?
, p5 W4 M5 r3 W+ a/ w8. Excuse me. I』ll be right back
! c7 r& E0 e% x' x" p: y; ]9. Excuse me a moment.
7 Q' q( ?+ f; V2 W! o- v告別
4 Y& m/ q" |4 J& o! F! p1. Wish you a very pleasant journey home? Have a good journey!6 B0 a8 k8 U: s6 j; J
2. Thank you very much for everything you have done us during your stay in China.; h9 p# W+ ~' @2 S! u) D4 R2 G
3. It is a pity you are leaving so soon.
2 a% g# F, R& b4. I』m looking forward to seeing you again.
% X$ \# p/ R B R3 ?8 ^5. I』ll see you to the airport tomorrow morning./ \& ^9 g# X* i! e
6. Don』t forget to look me up if you are ever in FUZHOU. Have a nice journey!
6 }2 b5 R3 q7 i, \9 L) u6 M3 k0 k約會0 c% T2 S: S% m/ o. h4 {
1. May I make an appointment? I『d like to arrange a meeting to discuss our new order.7 |, \9 l4 o4 M ?5 w
2. Let』s fix the time and the place of our meeting.* G* }9 y- ?" {5 M% j4 L3 U1 Z2 l
3. Can we make it a little later?& W0 ~8 o/ B) S$ `9 K3 K P3 V
4. Do you think you could make it Monday afternoon? That would suit me better.
! A+ z; A. o c: ]5. Would you please tell me when you are free?
5 A* U2 ?5 t2 Y7 Z2 B' N6. I』m afraid I have to cancel my appointment.
! Q+ X7 v& I( m) j) t7. It looks as if I won』t be able to keep the appointment we made.
- \8 F7 S1 ~( k) w8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time?9 o4 M; _0 o2 n4 a1 ~) \/ m' \ E
9. Anytime except Monday would be all right.# C, G; m3 _, @. g+ X5 C
10. OK, I will be here, then.
: R- t. K5 y8 `11. We'll leave some evenings free, that is, if it is all right with you.+ d; r6 a6 C6 m" I6 R* ^
1 ]/ \1 X% L0 }市場銷售' \% h- @# _5 F: M6 u
客戶詢問
0 a) i0 ~+ \; U8 ?: y) |# m1. Could I have some information about your scope of business?
5 \0 r- Q+ L9 t) W& W% A, I4 @2. Would you tell me the main items you export?
5 I4 n2 s; J- X S0 |. d" ?3. May I have a look at your catalogue?. h' e" o, q1 q1 o: A/ C V
4. We really need more specific information about your technology.
6 d" J: {& M' f" f/ H8 Z1 p5. Marketing on the Internet is becoming popular.
' j! f/ B; x$ v6. We are just taking up this line. I』m afraid we can』t do much right now.) @' J" R6 r0 A2 k
回答詢問! n# a0 V3 w2 a& m
7. This is a copy of catalog. It will give a good idea of the products we handle.
( t: _* f& g! o7 g' X8 r# j8. Won』t you have a look at the catalogue and see what interest you?' G/ y2 O) I/ A9 y) q7 G) m
9. That is just under our line of business.
! {# g5 J- v& V7 V- J10. What about having a look at sample first?
: U3 D* t& d H' ~2 l% ]$ I6 H11. We have a video which shows the construction and operation of our latest products.
* G+ w6 q3 ? B* ^" m! T12. The product will find a ready market there.3 Q) a( O* l; F; p: i% y1 X
13. Our product is really competitive in the world market.4 p0 r* e( I o- L0 u# {
14. Our products have been sold in a number of areas abroad. They are very popular with the users there.! H; @: R9 h+ V7 S- l2 ~6 N
15. We are sure our products will go down well in your market, too.3 L/ `/ y+ ^. ~( m; H. c6 k) t
16. It』s our principle in business 「to honor the contract and keep our promise」.
5 J+ o6 W5 d# m( ?% r" Z' ~17. Convenience-store chains are doing well.0 L+ c' v0 P& z# @ }* ]! Y% V) @
18. We can have anther tale if anything interests you.
! W+ ?- R) A7 W0 v! ?5 [19. We are always improving our design and patterns to confirm to the world market, N" r2 v. R7 D6 S7 z* s
20. Could you provide some technical data? We』d like to know more about your products.
+ @4 i8 V/ n/ u! O, G$ ^- x21. This product has many advantages compared to other competing products.
+ ~) n4 f; _0 f: S" I' ^8 z22. There are certainly being problems in the sale work at the first stage. But suppose you order a small quantity for a trail.
8 r1 \, C) B2 B5 E* g# O23. I wish you a success in your business transaction.
* w$ j) C- g( Z: V% ~24. You will surely find something interesting.
* z( L2 Z6 c- o( ~) A, R25. Here you are. Which item do you think might find a ready market at your end?% Y: ?! o' G; z( ?" {0 x
26. Our product is the best seller.
+ ]3 q' x7 M1 @9 z9 z' S- w/ s27. This is our newly developed product. Would you like to see it?
5 F3 E+ q; S, e4 q28. This is our latest model. It had a great success at the last exhibition in Paris.
" X6 L% t: ^5 \( E5 l% u3 z9 w29. I』m sure there is some room for negotiation.2 D( k* G1 N% S0 L7 j
30. Here are the most favorite products on display. Most of them are local and national prize products.
4 A9 A$ k8 e- ]6 G" a* k31. The best feature of this product is that it is very light in weight.; U6 n8 M! M1 J
32. We have a wide selection of colors and designs.3 {8 Q! U- L2 }. a
33. Have a look at this new product. It operates at touch of a button. It is very flexible.
! @1 t6 m0 H5 F/ y2 R: Y# r34. this product is patented) k5 Z' w4 {8 i$ y) }5 n
35. The functioning of this software has been greatly improved.
5 b4 P0 E. W- T F4 ^36. This design has got a real China flavor.+ c" c1 h/ F' X* t( ~2 [7 X* e& N
37. The objective of my presentation is for you to see the product』s function.* g' T; w5 n& c# [
38. The product has just come out, so we don』t know the outcome yet.2 s9 U+ l+ K: Q9 ^, ]0 c4 x
39. It has only been on the market for a few months, bust it is already very popular.
4 S) P/ u/ n: f6 K: e, l7 C; e品質( h: v! ~0 @* o% b- T/ W5 e3 {& z) g
1. We have a very strict quality controlling system which promises that goods we produced are always of the best quality.+ S% v6 y9 }/ d, }
2. You have got the quality there as well as the style.
+ E" e/ e6 |: i1 t; H' M3. How do you feel like the quality of our products?; n5 X1 T4 {6 u. [1 y( \/ J& F
4. The high quality of the products will secure their leading status in the market place.5 @& M, \* T/ W4 z9 S0 ~* m
5. You must be aware that our quality is far superior to others.9 [; Z& e$ z% d8 U
6. We pride ourselves on quality. That is our best selling point.
) b( x$ j q: ?8 g7. As long as the quality is good. It is all right if the price is a bit higher.* v! F5 U! M+ M% C# e2 a6 P
8. They enjoy good reputation in the world.
0 ] A% w% X& ^1 u/ H" x' ^+ |% x9. When we compare prices, we must first take into account the quality of the products." _- n' @# k$ ]6 t4 G3 i
10. There is no quality problem. Quality is something we never neglect.
4 K/ `7 [" |. \3 _) A5 |11. You are right. It is good in material, fashionable in design, and superb in workmanship.6 R4 ]- l# o) _6 P) w) q
12. We deliver all our orders within one month after receipt of the covering letters of credit.
& E& [- F; h1 G) U13. Do you have specific request for packing? Here are the samples of packing available now, you may have a look.
$ d8 C9 x2 h* ~% B; o: M5 _# e14. I wonder if you have found that our specifications meet your requirements. I』m sure the prices we submitted are competitive.Sample Text
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5 P) c2 R" H h價格4 i0 S$ |$ [/ v; Y- |; h
客人詢價
, {- `6 R1 g7 `9 o1. Will you please let us have an idea of your price?
/ p6 T) C: V- [# H1 _0 l, P5 o2. Are the prices on the list firm offers?* B# q& f2 q9 w6 d' x& I
3. How about the price/ How much is this?
2 m; f! M) m" x" l我們報價8 i0 F0 F. m4 D! m0 F
4. This is our price list.
4 _: U9 x% D; G; f1 j+ ~5. We don』t give any commission in general.
/ o8 y1 N' n# ]! [! u6. What do you think of the payment terms?5 g7 E5 G9 l8 s, [ L
7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.' d2 b4 ~0 U3 x: P7 G& j
8. In general, our prices are given on a FOB basis.
$ r' f' T+ p! _) A9 t0 k. a0 O9. We offer you our best prices, at which we have done a lot business with other customers.
( z ]2 r$ b7 q# L. l' B& q. U o10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?
- o0 m0 U! q% s' L11. This is the pricelist, but it serves as a guide line only. Is there anything you are particularly interested in?* {6 S& k3 {& E: R
客人還價
* G6 o) x4 Z6 U12. Is it possible that you lower the price a bit?0 }; S$ Y+ _- t9 X. T' k) }4 q
13. Do you think you can possibly cut down your prices by 10%?9 G' t v6 j/ F5 p
14. Can you bring your price down a bit? Say $20 per dozen.6 ]. H0 W' \' {! k
15. It』s too high; we have another offer for a similar one at much lower price. e ?; @- i% d, `4 ]/ h
16. But don』t you think it』s a little high?$ C) P3 A' g- d4 j& Y- c- a
17. Your price is too high for us to accept.
) k$ X) t9 V6 Y9 i, C$ Y0 t18. It would be very difficult for us to push any sales it at this price.9 ?+ A( M# n) V! j: B
19. If you can go a little lower, I』d be able to give you an order on the spot.
! B( k+ S D, K f: \; M20. It is too much. Can you discount it?, \* B" m! U8 y- l) B
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